“Supporting your business needs long after your project has been delivered.”
There when you need us:
Lixar Support Operations provides reliable infrastructure, technical and application support to clients in telecom, energy and many other sectors.
Our team of technical support analysts and programmers is dedicated to keeping our clients' operations running smoothly and reliably. Whether on a client's site or remotely from our own site, our people are there to work with you to troubleshoot issues, find root causes, and make the right changes to keep your operations up.
During our initial contact, we review your support needs and then decide what kind of support level coverage you need for your applications. We handle large-scale, release-based service level agreements where monthly retainers are relevant while also providing less bureaucratic time and material arrangements. So if you're looking for 24x7 coverage or simply want us to take over the administration and support of your website, we have an offering that best fits your needs.
Contact Us!Lixar's Support operations is led out of our East Coast offices in Halifax, Nova Scotia. We chose Halifax because we were attracted by Nova Scotia's talented workforce, geographic location, and competitive environment. It offered the perfect nearshore location to support Lixar's growth. We would be remiss if we didn't add that a bunch of us are originally from there and couldn't wait to move back!