Lixar is looking for a
Technical Writer

Technical Writer
  • Ottawa
  • Halifax

Lixar is looking for a Technical Writer to join our team. The ideal candidate will be a committed writer who has a strong sense of self and strives for perfection.

As a Technical Writer, you will have:

  • 5-10 years of experience designing, developing and creating help text, user manuals, technical documentation
  • Initiative and be capable of both independent and team work
  • Demonstrable experience driving creative and innovative improvements to documentation development processes and management
  • The ability to analyze design documentation (feature descriptions and functional specifications) to determine what information needs to be included in the customer documentation
  • Excellent understanding of modern technologies including communication protocols, user interface designs and workflows, web-based applications and system installations
  • A solid understanding and appreciation of how technical development is related to deadline driven deliverables, the needs of the business, and the financial health and viability of the enterprise
  • Experience creating documentation using input from design information and task analysis
  • Demonstrable experience in creating drafts of documents to be reviewed and approved by Subject Matter Experts (SMEs)
  • Experience in researching and testing information using the products in a lab or through remote access, where possible
  • Strong experience with implementing changes that result from SME reviews and System Verification testing
  • Extensive experience with creating final versions of documents to be published
  • The ability to implement documentation fixes resulting from customer feedback

What you will be doing:

  • Developing technical documentation, including user manuals and standard operating procedures
  • Determining documentation requirements and making plans for meeting them
  • Gathering information concerning the features and functions provided by the SMEs
  • Assessing the audience preparing a statement of purpose and scope for each document
  • Investigating the accuracy of the information collected by making direct use of the material being documented
  • Preparing or coordinating the preparation of any required illustrations and diagrams
  • Using word processing, desktop publishing and graphics software packages to design the layout of documents or manuals and to produce final versions

The following would be considered an asset:

  • Broad technical knowledge of software design, concepts and terminology as well as the documentation of protocols
  • Experience documenting product/solution integrations or configurations
  • Experience with Microsoft Office, including Word and PowerPoint
  • Strong analytical and information management skills
  • Post-secondary education with a Bachelor to Masters in Technical or Professional Communication, Computing Sciences, or Engineering or a Community College certificate in advanced computer studies or Technical Writing accompanied by appropriate experience may be considered for the position.

With these attributes:

  • A sense of humour
  • Like knowing that your routine is in fact, not routine
  • Have exceptional communication skills
  • Have “attention to detail” as your middle name
  • Be comfortable communicating with all levels of management and peers
  • Not blame others for your mistakes
  • Exceptional client communication skills
  • Get things done!

 

Sound like you?
Send your résumé and salary expectations to Lixar today!

ottawacareers@lixar.com  |  eastcoastcareers@lixar.com

Thank you for applying! We look forward to meeting with the selected interview candidates.
Lixar IT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.